Our staff consists of fully trained and certified professionals.

All of our members have obtained one or more of the certifications below and meet the requirements for DOD 8570. Dedicated to solving your issues, our team has the experience to complete the task correctly the first time.  Our staff has years of experience in working with all sorts of problems big and small.   Don't risk your valuable data and network in the hands of untrained computer repair people. Let our certified professionals assist you today.

• CEH - Certified Ethical Hacker

• GSEC - GIAC Security Essentials Certification

• GCIH - GIAC Certified Incident Handler

• CISSP - Certified Information Systems Security Professional

• VCP - VMWare Certified Professional

• and more!

Meet our Head of Technical Operations, Albuquerque, NM:

Brandon Flath, with over 14 years of technical experience, heads up our security auditing and managed services.  With a variety of security certifications, including C|EH and GSEC he has the experience to provide on-site and remote security assessments as well as virtualization, networking and IT consulting.  Most recently Brandon worked with Otero County Electric Cooperative as the Network Security Administrator designing, implementing and deploying secure systems to meet with NERC critical infrastructure protection regulatory compliance.  In previous positions he developed and assisted observatories for IP based telescope control systems and supported the Tzecmaun Foundation as a network engineer.

Meet our Network Operations Center, Pittsburgh, PA

Partnered with over 600 certified professionals, a US based help desk, a strong management team and incredible technology, DigiGround's Managed Services include System Watch, Proactive Service and Managed Care services to monitor and manage desktops, networks and servers.

Key features and benefits of the DigiGround Managed Services offering include:

• Monitoring and alerting for servers, routers, switches, firewall resources, laptops and desktops

• Preventative maintenance including backup , patch management and anti-virus.

• Asset and license reporting and compliance

• 24x7x365 support

• Quality service offerings for monitoring and managing IT infrastructure

These services for monitoring and management of desktops, servers and network devices are offered in three packages:

• Maintenance+: Includes 24x7x365 monitoring and maintenance to identify issues quickly before they become large failures. Includes patch management and managed anti-virus.
• Remote+: Adds Unlimited Remote Support & Help Desk Services

• OnSite+: Available in Albuquerque and surrounding areas only Unlimited* OnSite & Remote Support.

  *Unlimited is determined by amount of devices.  All devices must be covered under OnSite+ to be eligible.  See terms & conditions for details and program's service level agreement.